Admins can adjust the total number of members on their Business account at any time through the Admin Console. This allows you to increase or decrease the number of licenses available for your team.
How to Update the Number of Members
Sign in to the Admin Console.
Select the Billing tab on the left side of the screen.
Click Update Subscription.
Adjust the total number of memberships you would like on your account.
Review the pricing preview and click Continue to confirm the change.
Understanding the Pricing Preview
When you adjust the number of members, the preview amount shown on the Update Subscription page reflects the total cost for your next renewal period, not the amount you will be charged today.
After clicking Continue, you will see the prorated charge for the change being made today.
For example:
If you add members, you will only be charged a prorated amount for the remaining time left in your billing cycle.
If you reduce members, the change will adjust your total for the next renewal.
Please note that reducing the number of memberships during the middle of your billing cycle does not generate a refund for unused time, but it will update the total cost for your next renewal period.